Symptom
When attempting to view the "User Security" of a folder in the Central Management Console (CMC) web application, the following error is
displayed:
An server error occurred during security batch commit: Request 0 of type 44 failed with server error : Plugin Manager error:
Unable to locate the requested plugin CrystalEnterprise.ScopeBatch on the server. (FWB 00006)
Environment
SAP BI Platform 4.X
Windows Server (spanish installation)
Reproducing the issue
Step 1. Login to the CMC:
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Note: my user (CPINTO) is member of Administrators:
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Step 2. Go to Folders.
Step 3. Right click on any folder and select 'User Security'.
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Step 4. The following error ocurred:
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Resolution
After writing a message to SAP, the problem was solved changing Windows Regional Settings from Spanish to English.
Please, see KBA1643541:
Step 1. In the Windows Control Panel, select Clock, Language and Region.
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Step 2. Click Change the date, time, or number format.
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Step 3. On the Formats tab, select English (United Kingdom) in the Format dropdown menu.
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Step 4. On the Location tab, select United Kingdom in the Current Location dropdown menu.
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Step 5. Go to Administrative tab and click the "Copy settings..." button to enable English (United Kingdom) language for all system accounts.
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Step 6. Click 'Apply':
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Step 7. Ensure that "Welcome screen and system accounts" and "New user accounts" checkboxes are checked. Click 'OK'.
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Step 8. Click the "Change system locale" button:
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Step 9. And then click 'OK' to enable English (United Kingdom) for all non-Unicode programs.
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Step 10. Click "OK".
Step 11. Reboot the server for the changes to take place.